Shipping Policy
Welcome to MealEats! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy to understand how we process and deliver your orders.
Order Processing:
- All orders placed on our website will be processed within 1-2 business days, excluding weekends and holidays.
- You will receive an email confirmation with your order details and tracking information once your order has been processed and shipped.
Shipping Methods:
- We offer standard shipping for all orders, with delivery times varying based on your location.
- Expedited shipping options may be available for select products, with faster delivery times and additional charges applied.
Shipping Rates:
- Shipping rates are calculated based on the weight, dimensions, and destination of your order.
- You can view the estimated shipping cost during checkout before completing your purchase.
Delivery Timeframes:
- Standard shipping typically takes 1-2 business days for domestic orders and 10-15 business days for international orders.
- Expedited shipping options may reduce delivery times, with estimated delivery dates provided during checkout.
Shipping Partners:
- We partner with reliable shipping carriers to ensure timely and secure delivery of your orders.
- Our shipping partner is ShipRocket, known for their efficiency and quality service.
Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email to monitor the status and progress of your delivery.
- You can track your order directly on our website or through the shipping carrier’s website using the provided tracking number.
Shipping Restrictions:
- We currently ship within India and may not be able to deliver to certain remote areas or restricted locations.
- Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
Shipping Charges and Taxes:
- Shipping charges are non-refundable unless there is an error on our part or if the product is damaged during shipping.
- International orders may be subject to customs duties, taxes, or import fees imposed by the destination country, which are the responsibility of the recipient.
Delivery Issues:
- In case of any delivery issues, such as lost or damaged packages, please contact our customer support team immediately for assistance.
- We will work with our shipping partners to resolve the issue and ensure that you receive your order in a timely manner.
Contact Us:
- If you have any questions or concerns regarding our shipping policy or need further assistance with your order, please don’t hesitate to contact us at info@meal-eats.com or +91- 9818878898.
- Our customer support team is available Monday to Friday from 10:00 AM to 6:00 PM, to assist you.
By placing an order on our website, you agree to comply with our shipping policy and acknowledge that delivery times may vary based on factors beyond our control, such as weather conditions or carrier delays. Thank you for choosing MealEats, and we look forward to serving you!