Frequently Asked Questions (FAQ)
Welcome to the MealEats FAQ page! Below are answers to some common questions about our products and services. If you don’t find the information you’re looking for, please feel free to contact us.
1. What kind of products does MealEats offer?
MealEats offers a variety of nutritious and delicious products, including Millet Pasta, Millet Noodles, Ready-to-Eat meals, Quinoa Cookies, Protein Oats, and more. Our products are made with natural ingredients and are designed to support a healthy lifestyle.
2. Are MealEats products suitable for special dietary needs?
Yes, many of our products are suitable for various dietary preferences and needs. We offer gluten-free options, vegan products, and items suitable for those with specific allergies. Please check product descriptions or contact us for more information.
3. How do I place an order?
To place an order, simply add your desired items to your cart and proceed to checkout. You will be prompted to enter your shipping and payment information. Once your order is confirmed, we will process it and send you a confirmation email with tracking details.
4. What payment methods does MealEats accept?
We accept payment via credit/debit cards, UPI, Paytm and other secure payment methods through Razor Pay. Your payment information is encrypted and protected for a safe and seamless checkout experience.
5. How long does shipping take?
Shipping times may vary depending on your location and the shipping method selected. Generally, orders are processed and shipped within 4 – 5 business days. You will receive a tracking number to monitor the status of your delivery.
6. What is MealEats’s Refund & Return Policy?
We want you to be satisfied with your purchase. If you’re not happy with your order, you may return it within 1 – 2 days for a refund or exchange. Please review our Refund & Return Policy for more details.
7. Are MealEats products organic?
We source our ingredients from local and organic farms whenever possible. While not all products are certified organic, we prioritize using natural and wholesome ingredients in our recipes.
8. How can I contact MealEats for support?
For any questions, concerns, or assistance, you can contact us via email at info@meal-eats.com or through our Contact Us page. Our customer support team is ready to help you with any inquiries.
9. Does MealEats ship internationally?
At the moment, MealEats primarily ships within India. We are working to expand our shipping capabilities to serve customers globally in the future.
10. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.
We hope these answers have been helpful. If you have additional questions or need further assistance, please don’t hesitate to reach out to us. Thank you for choosing MealEats!